Questions & Answers
Q: What are your mobile hours?
A: Monday-Saturday by appointment, 10am-4pm. Parties and Appointments requested after our specified business hours will incur an "after-hours" booking fee of $200.00
Q: What Holidays are you closed?
A: We are closed for Thanksgiving
Q: Do you offer group parties?
A: We offer natural nail manicure services for groups. Pedicures are not offered for group parties. We will only accommodate up to (5) clients for group parties
Q: Do you offer artificial nail services?
A: We only offer natural nail services to include Shellac Gel Polish
Q: Is your business insured?
A: Absolutely. We do have independent coverage.
Q: Can appointments be held without a deposit or advanced payment?
A: We will not hold appointment times and dates without a secured payment or deposit. Our appointments fill up quickly and because we are totally mobile, we will not "hold" unsecured appointments. If you reserve an appointment and do not secure the date and time we cannot guarantee that your appointment will still be available..
Q: Why are deposits for services collected in advance?
A: Our service providers are strictly mobile and much detail goes into preparing in advance for a mobile service to ensure that you receive quality service. Deposits confirm the date and time of your appointment and it also secures the "time" of each service provider. Deposits compensate the Mobile Service Provider in the event of a last-minute cancellation while en-route to a client location or unexpected events on behalf of the customer/client. Our service providers are professional and skilled in their respective industries and we value their time and expertise.
Q: Do you charge for parking?
A: The only time we charge a parking fee is if the service provider has to pay for parking. There is an $20.00 charge added to the final invoice if the mobile provider has to pay for parking deck fees.
Q: How are your services performed?
A: We bring everything that we need to efficiently perform the service of your request. Our Buff-n-Go is packed with what we need to professionally perform your services. We carry towels, polishes, lotions, retail products, sanitizing solutions.
Q: Do you accept SAME DAY appointments?
A: Same day appointments are not available for parties.
Q: Do you take online appointments?
A: At this time all appointments must be directly make via email or over the phone. Call: (919) 621-7027 to set up an appointment or email directly too: [email protected]
Q: Do you offer services to Residential Condos/Apartments?
A: Yes.
Q: What is your cancellation policy?
A: Mobile salon services require a 24-48hour cancellation notice. If a cancellation notice is not given, you will not be able to make another appointment without paying a $25 cancellation fee via pay pal invoice.
Q: Do you use professional products?
A: Yes. We use professional commercial products along with a line of organic and natural products that we incorporate into our natural nail and pedicure services.
Q: Are your mobile services just for Women?
A: We cater to Women and Men
Q: Do you provide after hour appointments?
A: Emergency or After hours appointments are available at an additional service fee of $200.00.
A: Do you offer services for kids?
Q: No
A: Do you offer retail products?
Q: Yes. The products we use in our services can also be purchased at the time of service.
Q: How are your mobile services performed?
A: We service our clients with the revolutionary "Buff-n-Go"-designed by a fellow Nail Tech. This handy mobile device carries all of the essential products needed to provide salon quality services on location. In addition, the Buff-n-Go lets out into a nail table for easy and efficient services for both the Nail Tech and client.
Q: What time do you take your first mobile appointment.
A: Mobile appointments can be booked as early as 10am. We take our last appointment at 4pm.
Q: Why are the mobile prices higher than traditional salon prices.
A: Mobile services are considered a premium service--we bring the salon to you. The price increase reflects travel time, mileage, setup and take down of equipment needed to efficiently perform services requested, performance of service and time involved. Our service professionals, Pedicurist and Nail Techs have invested many hours of training into their craft as well as many hours spent yearly obtaining their CEU (continuing education) hours.
A: Monday-Saturday by appointment, 10am-4pm. Parties and Appointments requested after our specified business hours will incur an "after-hours" booking fee of $200.00
Q: What Holidays are you closed?
A: We are closed for Thanksgiving
Q: Do you offer group parties?
A: We offer natural nail manicure services for groups. Pedicures are not offered for group parties. We will only accommodate up to (5) clients for group parties
Q: Do you offer artificial nail services?
A: We only offer natural nail services to include Shellac Gel Polish
Q: Is your business insured?
A: Absolutely. We do have independent coverage.
Q: Can appointments be held without a deposit or advanced payment?
A: We will not hold appointment times and dates without a secured payment or deposit. Our appointments fill up quickly and because we are totally mobile, we will not "hold" unsecured appointments. If you reserve an appointment and do not secure the date and time we cannot guarantee that your appointment will still be available..
Q: Why are deposits for services collected in advance?
A: Our service providers are strictly mobile and much detail goes into preparing in advance for a mobile service to ensure that you receive quality service. Deposits confirm the date and time of your appointment and it also secures the "time" of each service provider. Deposits compensate the Mobile Service Provider in the event of a last-minute cancellation while en-route to a client location or unexpected events on behalf of the customer/client. Our service providers are professional and skilled in their respective industries and we value their time and expertise.
Q: Do you charge for parking?
A: The only time we charge a parking fee is if the service provider has to pay for parking. There is an $20.00 charge added to the final invoice if the mobile provider has to pay for parking deck fees.
Q: How are your services performed?
A: We bring everything that we need to efficiently perform the service of your request. Our Buff-n-Go is packed with what we need to professionally perform your services. We carry towels, polishes, lotions, retail products, sanitizing solutions.
Q: Do you accept SAME DAY appointments?
A: Same day appointments are not available for parties.
Q: Do you take online appointments?
A: At this time all appointments must be directly make via email or over the phone. Call: (919) 621-7027 to set up an appointment or email directly too: [email protected]
Q: Do you offer services to Residential Condos/Apartments?
A: Yes.
Q: What is your cancellation policy?
A: Mobile salon services require a 24-48hour cancellation notice. If a cancellation notice is not given, you will not be able to make another appointment without paying a $25 cancellation fee via pay pal invoice.
Q: Do you use professional products?
A: Yes. We use professional commercial products along with a line of organic and natural products that we incorporate into our natural nail and pedicure services.
Q: Are your mobile services just for Women?
A: We cater to Women and Men
Q: Do you provide after hour appointments?
A: Emergency or After hours appointments are available at an additional service fee of $200.00.
A: Do you offer services for kids?
Q: No
A: Do you offer retail products?
Q: Yes. The products we use in our services can also be purchased at the time of service.
Q: How are your mobile services performed?
A: We service our clients with the revolutionary "Buff-n-Go"-designed by a fellow Nail Tech. This handy mobile device carries all of the essential products needed to provide salon quality services on location. In addition, the Buff-n-Go lets out into a nail table for easy and efficient services for both the Nail Tech and client.
Q: What time do you take your first mobile appointment.
A: Mobile appointments can be booked as early as 10am. We take our last appointment at 4pm.
Q: Why are the mobile prices higher than traditional salon prices.
A: Mobile services are considered a premium service--we bring the salon to you. The price increase reflects travel time, mileage, setup and take down of equipment needed to efficiently perform services requested, performance of service and time involved. Our service professionals, Pedicurist and Nail Techs have invested many hours of training into their craft as well as many hours spent yearly obtaining their CEU (continuing education) hours.